Hubungan Ekspektasi Dengan Kepuasan Mahasiswa Pada Pelaksanaan Program Merdeka Belajar Kampus Merdeka Di Perguruan Tinggi

Abstract

The objectives of this study are 1) to describe the level of student expectations of the implementation of the MBKM Program in Higher Education, 2) to describe the level of student satisfaction with the implementation of the MBKM Program in Higher Education, 3) to describe the relationship between expectations and the level of student satisfaction with the implementation of the MBKM Program in Higher Education, and 4) to describe the difference between expectations and the level of student satisfaction with the implementation of the MBKM Program in Higher Education. This research is oriented towards quantitative methods. Active students of the State University of Malang and the National Institute of Technology Malang who have participated in the MBKM program with a total of 2665 people are the population in this research. The sampling technique used the Solvin formula with a sample size of 424 respondents. Data collection was done by questionnaire technique. For data collection, the technique used is product moment correlation person. The results of this study indicate that the level of student expectations of the MBKM program at the State University of Malang and the National Institute of Technology Malang is in the medium category with a percentage value of 65.3% and 72.2%. The level of student satisfaction with the MBKM program at the State University of Malang and the National Institute of Technology Malang is in the moderate category with a percentage value of 65.1% and 70.8%. While testing the research hypothesis, namely the relationship between expectations and student satisfaction with the MBKM program at the State University of Malang, getting a calculated r value of 0.996 greater than 0.104, it can be decided that H0 in the study is rejected and Ha in the study is accepted in other words that there is a relationship between expectations and student satisfaction with the MBKM program at the State University of Malang. Testing the research hypothesis on the relationship between expectations and student satisfaction with the MBKM program at the National Institute of Technology Malang got an r count of 0.742 greater than 0.192 so that it can be decided that H0 in the study is rejected and Ha in the study is accepted in other words that there is a relationship between expectations and student satisfaction with the MBKM program at the National Institute of Technology Malang.