MODEL SISTEM INFORMASI MANAJEMEN TERPADU UNTUK MENINGKATKAN MUTU LAYANAN PENDIDIKAN

Abstract

The purpose of this study is to describe the Integrated Management Information
System Model, obstacles and strategies to overcome obstacles and to analyze their
implementation in improving educational services in Vocational High Schools, Malang
Regency. This study used a qualitative approach, data collection was carried out using interview,
observation, and documentation techniques, the sampling method was purposive sampling,
namely in three Vocational High Schools that had implemented an integrated management
information system and research informants namely the principal, vice principal, head of
governance business, teacher representatives and student representatives. The result of this
research is an integrated management information system model in SMK Malang Regency
using the Master-Web application which is implemented in the curriculum, student affairs,
public relations, finance, workforce, and counseling sections. The information generated
can be accessed by the principal and used as material for decision making to improve the
quality of the school. The obstacles are some human resources who do not master IT, are not
disciplined in inputting data, lack of care, lack of infrastructure, and weak system security.