INTENSITAS KOMUNIKASI KEPALA MADRASAH, GURU, DAN TENAGA KEPENDIDIKAN DALAM MENINGKATKAN MUTU PENDIDIKAN

Abstract

The intensity of communication is exchange of information within the specified time. Improving the quality of education ini educational institutions is closely related to the communication of various parties that support the implementation of activities ini the institutions. Each institutions must understand the indicators of quality improvement. This study is used qualitative approach. The design of the study used a one-case study. The purpose of this study is to discribe the intensity of communication at MIN 1 Malang to improve the quality of education. Data was collected by interview, observation, and documentation. Implementation of the communication process that occurrs as result of the strategy used, such as approaching, does not have the distance between fellow subordinates, responsible communication, communication relax, maximize activities, communicative and intensive motivation. Support and inhibition in the implementation of communication also affect the result of communication that occurred. The existence of good communication intensity, smoothly and communication with improved the quality of education.