HUBUNGAN PENERAPAN ETIKA PERKANTORAN DAN SIKAP PELAYANAN PRIMA TENAGA ADMINISTRASI SEKOLAH DENGAN KEPUASAN PESERTA DIDIK

Authors

  • Mohammad Yusuf Tri Handoko Universitas Negeri Malang
  • Agus Timan Universitas Negeri Malang
  • Desi Eri Desi Eri Kusumaningrum Universitas Negeri Malang

Keywords:

office ethic, excellent services, students’s satisfaction

Abstract

The purpose of this study was to explained the relation between the application of the office ethics and the excellent services of the school administration personnel for the students’s satisfaction rate at Junior High School in Bantur Malang. This study used quantitative approach and the type of research was correlational descriptive. Data collection method used closed questionnaire. The data analysis was consist of: (1) descriptive analysis; (2) product moment pearson correlation analysis; and (3) double correlation. The result of this study indicates that there was a significant relaton between the application of the office ethics and the excellent services of the school administration personnel in giving services for the students’s satisfaction

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Published

2018-03-26

How to Cite

Handoko, M. Y. T., Timan, A., & Desi Eri Kusumaningrum, D. E. (2018). HUBUNGAN PENERAPAN ETIKA PERKANTORAN DAN SIKAP PELAYANAN PRIMA TENAGA ADMINISTRASI SEKOLAH DENGAN KEPUASAN PESERTA DIDIK. JAMP : Jurnal Administrasi Dan Manajemen Pendidikan, 1(1), 96–106. Retrieved from https://journal-fip.um.ac.id/index.php/jamp/article/view/1960

Issue

Vol. 1 No. 1 (2018)

Section

Articles