Leaders’ Organizational Communication in Overcoming Conflict

Abstract

This case study examines the communication of leading organizations in overcoming conflicts that occurred in SMAN 2 Percontohan Karang Baru Aceh Tamiang Regency, Aceh Province. The goal of this study was to look at the best communication strategies for dealing with communication issues in SMAN 2 Percontohan Karang Baru, Aceh Tamiang Regency, Aceh Province. By performing survey studies, this study uses a qualitative descriptive method. At SMAN 2 Percontohan Karang Baru, the research was done through observations and interviews with the research subjects, principals, and teachers. The observations showed that the communication of principal organizations in SMAN 2 Percontohan Karang Baru to overcome conflict can be done by implementing system approaches, cultural approaches, and criticism approaches. Based on the approach that the principal can take, it is expected that the principal will master communication skills to overcome communication problems that occur by providing guidance, direction, and motivation to other teachers.