HUBUNGAN KEPEMIMPINAN KEPALA SEKOLAH DAN PELAYANAN DENGAN KEPUASAN SISWA

Abstract

This research aimed to find out (1) relationship between headmaster’s leadership
with student’s satisfaction, (2) relationship betweenservice with student’s satisfaction,
(3) relationship between headmaster’s leadership and service collectively with student’s
satisfaction. Research method used in this research is quantitativemethod with correlation
survey technique. The sampling technique used is multi stage random sampling. The
responden in this research is Senior High School’s students in BerauRegency with population
was 3486students and sample was171students.The resultof this research shows: First, there
was a significant relationship between headmaster leadership with student’s satisfaction.
Second, there was a significant relationship between service withstudent’ssatisfaction.Third,
there was asignificant relationship between headmaster leadership and servicecollectively
with student’s satisfaction