The Role of Educators in Improving The Quality Of Education in The Digital Era at Bandung Private Junior High School (Bandar Setia)

Abstract

Abstract: This study aims to analyze the role of educators in improving the quality of education in the digital era, focusing on a case study at SMP Swasta Bandar Setia. The research highlights three main roles of teachers in digital learning: designing innovative learning, motivating students, and guiding digital literacy and ethics. In addition, this study identifies challenges faced by teachers, including low levels of digital literacy, limited supporting infrastructure, and disparities in technological proficiency between teachers and students. A descriptive qualitative method was employed, with data collected through in-depth interviews, participatory observation, and document analysis. The informants consisted of the principal, vice principal for curriculum, and teachers directly involved in technology-based learning. The findings reveal that teachers at SMP Swasta Bandar Setia have played a strategic role in integrating technology into the learning process, both to enhance student engagement and to shape their character as responsible technology users. Teachers not only utilize technology to support content delivery but also embed digital ethics and critical thinking skills into their lessons. Challenges are addressed through the use of simpler, more accessible technologies, practical digital literacy training, and adaptive teaching strategies aligned with students’ characteristics. These findings emphasize that the success of digital education transformation requires synergy between improving teacher competence and providing adequate infrastructure. With the support of integrated school policies, teachers can further optimize their roles in creating relevant, inclusive, and sustainable learning processes in the digital era.

Keywords: Teachers, Education Quality, Digital Era